Request a Service Line
Get Connected
Request a water service line if:
- Your property is not currently connected to Aquarion Water Company
- You need to increase the size of your connection
- You need to add a fire line
To get started, choose your state below for step-by-step instructions.
How to Request a Service Line
If you would like Aquarion to install water pipes to serve your area:
- Complete the New Services Inquiry Form:
New Service Inquiry - After receiving the New Services Inquiry Form, an email with a New Services Inquiry Number will be sent to confirm receipt of the form.
- Aquarion will determine if water service is available for your property or new development.
- Aquarion will email you within eight (8) business days with the results. Included in our response will be information on the next steps required in order to connect to our water main.
Have a Question?
If you have any questions, please contact us with your New Services Inquiry Number at 1-800-732-9678. Or read our FAQ about starting new service in Connecticut.
Read FAQHow to Request a Service Line
If you would like Aquarion to install water pipes to serve your area:
- Complete the Massachusetts Inquiry for Water Service.
- After completing the application, please mail it to:
Aquarion Water Company
24 Providence St.
Millbury, MA 01527
Have a Question?
If you have any questions, please contact us at 1-800-732-9678.
Additional Resources
How to Request a Service Line
If you would like Aquarion to connect your property to Aquarion's water mains:
- Complete the New Services Inquiry Form:
New Service Inquiry - After Aquarion receives the New Services Inquiry Form, an email with a New Services Inquiry Number will be sent to confirm receipt of the form.
- Aquarion will determine if water service is available for your property or new development.
- An email from Newservices@aquarionwater.com will be sent within eight (8) business days with the results. Included in our response will be information on the next steps required in order to connect to our water main.
Have a Question?
If you have any questions, please contact us with your New Services Inquiry Number at 1-800-732-9678. Or read our FAQ about starting new service in Connecticut.
Read FAQ