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General Questions
Aquarion Water Company200 Monroe Turnpike
Monroe, CT 06468
1‑800‑732‑9678
Call Center hours are weekdays 8:00 a.m. to 5:30 p.m. Emergency service is available for all other hours including weekends and holidays.
Lead Service Line Inventory Questions
Lead and Copper ProgramAquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1‑866-728-5023
Water Quality Questions
Water Quality Management DepartmentAquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1‑800‑832‑2373
Holiday Closing Schedule
Aquarion Water Company’s offices will be closed on the following holidays in 2024. If you need to report an emergency on these days, please call 1‑800‑732‑9678. For all other matters, we will be happy to assist you when normal business hours resume.
Connecticut
- Jan. 1 - New Year's Day
- Jan. 15 - Martin Luther King Day
- Feb. 19 - President's Day
- March 29 - Good Friday
- May 27 - Memorial Day
- July 4 - Independence Day
- Sept. 2 - Labor Day
- Nov. 28 - Thanksgiving
- Nov. 29 - Day After Thanksgiving
- Dec. 25 - Christmas Day
Massachusetts
- Jan. 1 - New Year's Day
- Jan. 15 - Martin Luther King Day
- Feb. 19 - President's Day
- March 29 - Good Friday
- May 29 - Memorial Day
- July 4 - Independence Day
- Sept. 2 - Labor Day
- Oct. 14 - Columbus Day
- Nov. 11 - Veterans' Day Observance
- Nov. 28 - Thanksgiving
- Nov. 29 - Day After Thanksgiving
- Dec. 25 - Christmas Day
New Hampshire
- Jan. 1 - New Year's Day
- Jan. 15 - Martin Luther King Day
- Feb. 19 - President's Day
- March 29 - Good Friday
- May 27 - Memorial Day
- July 4 - Independence Day
- Sept. 2 - Labor Day
- Nov. 11 - Veterans' Day
- Nov. 28 - Thanksgiving
- Nov. 29 - Day After Thanksgiving
- Dec. 24 - Christmas Eve
- Dec. 25 - Christmas Day
Contact our Water Quality Department
Have a question or concern about the quality of your water? Submit your questions or comments to our Water Quality team.
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