Payment and Billing

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Explore payment options

Abenaki has a number of options available to customers for bill payment including e-billing, pay online (without enrollment), pay by phone, pay by mail or walk-in locations. Depending on the option you choose, payments may take several days to post to your account. If a payment is made after the due date, please contact us to avoid any collection activity.

Enroll/Log In to Aquarion Customer Portal

  • Receive and pay your water bills online through your bank account
  • Track your usage and payment history
  • Schedule Automatic Payments (Auto-Pay)
  • Set up reminder notifications
  • This paperless option saves paper, stamps, and other natural resources
  • Note: Please use the Zip Code where your bill is mailed to enroll

Download Our Mobile App

  • Enjoy simplified account management with the Aquarion mobile app
  • Available on compatible Apple iOS and Android devices
  • This paperless option saves paper, stamps, and other natural resources

Pay Bill Online or by Phone (One-time Payments)

  • No enrollment required
  • Aquarion account number and the zip code where your bill is mailed needed to make one-time payment
  • Pay with your checking account or credit card
  • Payment will be posted within two business days
  • Non-residential customers in New Hampshire will be charged a $1.95 service fee for one-time payments by our payment processing agent, KUBRA. Aquarion does not receive any revenue from the fee charged by KUBRA for processing payments.
  • To make your payment over the phone, please call 866-446-2516 (Available 24/7)
  • You will still receive your paper bill by mail

Pay Your Bill by Mail

Send a check or money order to the following location. Please write your 9-digit account # on the check:

Abenaki Water Co, Inc.
PO Box 9261
Chelsea, MA 02150-9261

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Walmart In-store Bill Pay

Fast, easy, & affordable bill payment at Walmart is powered by CheckFreePay, MoneyGram, & Western Union.

To process your payment in-store, have the following information on hand:

  • Company name
  • Account number
  • Cash or debit card (requires pin number)
  • Copy of your current water bill
Payment processing details
  • Walmart charges 88 cents for payment processing (fee is rendered by Walmart, not Abenaki Water)
  • Payments may take up to 3 business days for processing
  • Please keep your receipt as proof of payment

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Customer Service

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Call Center hours are weekdays 8:00 a.m. to 5:30 p.m. Emergency service is available for all other hours including weekends and holidays.

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