Request a Service Line

Close-up of a chrome kitchen faucet aerator with a water droplet falling, sink blurred in background

Get Connected

Request a water service line if:

  • Your property is not currently connected to Aquarion Water Company
  • You need to increase the size of your connection
  • You need to add a fire line

To get started, choose your state below for step-by-step instructions.


 

Connecticut

How to Request a Service Line

If you would like Aquarion to install water pipes to serve your area:

  • After receiving the New Services Inquiry Form, an email with a New Services Inquiry Number will be sent to confirm receipt of the form.
  • Aquarion will determine if water service is available for your property or new development.
  • Aquarion will email you within eight (8) business days with the results. Included in our response will be information on the next steps required in order to connect to our water main.

Have a Question?

If you have any questions, please contact us with your New Services Inquiry Number at 1-800-732-9678. Or read our FAQ about starting new service in Connecticut.
Massachusetts

How to Request a Service Line

If you would like Aquarion to install water pipes to serve your area:

  1. Complete the  Massachusetts Inquiry for Water Service.
  2. After completing the application, please mail it to:

    Aquarion Water Company
    24 Providence St.
    Millbury, MA 01527

Have a Question?

If you have any questions, please contact us at 1-800-732-9678.

Additional Resources
New Hampshire

How to Request a Service Line

If you would like Aquarion to install water pipes to serve your area:

  • Complete the New Services Inquiry Form:
    • New Service Inquiry
  • After receiving the New Services Inquiry Form, an email with a New Services Inquiry Number will be sent to confirm receipt of the form.
  • Aquarion will determine if water service is available for your property or new development.
  • Aquarion will email you within eight (8) business days with the results. Included in our response will be information on the next steps required in order to connect to our water main.

Have a Question?

If you have any questions, please contact us with your New Services Inquiry Number at 1-800-732-9678. Or read our FAQ about starting new service in New Hampshire.