Torrington Water Company

Delivering high-quality water 365 days a year

Providing excellent customer service is the cornerstone of Torrington Water Company's operations. We are proud to have the opportunity to deliver the highest quality product and services to our customers and are dedicated to the communities we serve.

Formed in 1873, The Torrington Water Company is a regulated public water utility that provides water service to just over 10,000 customers, or about 37,000 people, in 5 towns.

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Payment and Billing

Explore options for bill payment including e-billing, pay online (without enrollment), pay by phone, pay by mail or walk-in locations.

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Water Quality Reports

See the results of the extensive monitoring of your water supply through the publication of annual water quality reports.

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Water Rates

Find detailed information about your water system’s rates.

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Additional Resources

Water Quality

View annual water quality reports, PFAS updates, and safety information from the Torrington Water Company.

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Your Rights

Learn about your rights as a Torrington Water Company customer in Connecticut. Find information on billing disputes, service regulations, and serious illness protections.

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Customer Assistance Programs

Find financial assistance programs for your water bill. Learn about Aquarion’s Voucher Program, eligibility rules, and how to apply.

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Conservation

Discover practical indoor and outdoor water conservation tips from Aquarion Water Company. Learn how to reduce your utility bills, fix household leaks, and protect our environment with simple, everyday changes.

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Alerts & Outages

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Customer Assistance Programs

Apply for financial assistance programs, including our Voucher Program and COVID-19 Payment Program.

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